Customization & Services

ProTechnology offers our users a variety of services to ensure an optimal level of personalization for each and every customer.

Initial discussion and data gathering

Our first meeting with you will help us come to a greater understanding of your needs for document output. We will propose a plan to implement the JetTrac DocGen solution to meet your business and technical requirements.

Forms Design

ProTechnology can design forms that will meet your company's specific requirements, and make them look exactly the way you want them to.

Implementation

We will remotely install, configure and test JetTrac DocGen in your environment and ensure that it is completely configured to meet the stated business requirements.

Training

We will train your Systems Administrator on how JetTrac DocGen runs in a production environment including setting up production jobs, sending the output to your printers and troubleshooting.

Support and Updates

Your annual JetTrac DocGen Technical Support and Update Plan covers all software upgrades and technical support to ensure that your JetTrac DocGen software runs smoothly in production. For development or changes to custom applications please see Development Support Plan.

Development Support Plan

A Development Support Plan covers changes to your Base or Custom forms applications to meet new business requirements. It can also cover additional knowledge transfer and customization to your system.


		Main > Services
		Customization & Services ProTechnology offers our users a variety of services to ensure an optimal level of personalization for each and every customer. Initial discussion and data gathering Our first meeting with you will help us come to a greater understanding of your needs for document output. We will propose a plan to implement the JetTrac DocGen solution to meet your business and technical requirements. Forms Design ProTechnology can design forms that will meet your company's specific requirements, and make them look exactly the way you want them to. Implementation We will remotely install, configure and test JetTrac DocGen in your environment and ensure that it is completely configured to meet the stated business requirements. Training We will train your Systems Administrator on how JetTrac DocGen runs in a production environment including setting up production jobs, sending the output to your printers and troubleshooting. Support and Updates Your annual JetTrac DocGen Technical Support and Update Plan covers all software upgrades and technical support to ensure that your JetTrac DocGen software runs smoothly in production. For development or changes to custom applications please see Development Support Plan. Development Support Plan A Development Support Plan covers changes to your Base or Custom forms applications to meet new business requirements. It can also cover additional knowledge transfer and customization to your system.